Basic Office & Administration Skills

Course outline

Learn skills and build confidence to work in an office environment. In this course you will learn communication skills, file management, telephone techniques, creating office documents and health and safety awareness.

Course delivery

Commences:  12th November 2024
Day:  Tuesdays
Time:  10am - 2pm (5 sessions)
Fee:  *$50 (*$40 Concession)
*Eligibility criteria applies.

Course outline

• Effective communication skills

• Customer Service and Office Communication

• Telephone techniques

• Common office technology such as photocopiers

• Practical knowledge of common office equipment

• Workplace Health and Safety procedures

• Creating an ergonomic work station

• Computer skills including Microsoft Word

• How to write official business letters

• Document management and storage

• File management

• Knowledge of basic office procedures

• Employability skills and career guidance

Next steps

Contact Laurels Education & Training:

• Monday to Friday (9am - 4pm) at 229 Main Street, Bacchus Marsh.

• Phone (03) 5367 1061 or email info@thelaurels.org.au